At Dix Boost, we are committed to ensuring that your shower head products are delivered quickly, safely, and reliably. This Shipping & Delivery Policy explains how we handle processing, shipping, and delivery of orders placed through our website.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
  • You will receive an email confirmation with your order details once your purchase is complete.
  • When your order has shipped, we will send you a shipping confirmation email with tracking details.

Shipping Methods & Estimated Delivery Times

We partner with reliable carriers to deliver products safely and on time. Estimated delivery times are as follows:

  • Standard Shipping (U.S.): 5–7 business days
  • Expedited Shipping (U.S.): 2–4 business days
  • International Shipping: 10–15 business days (availability may vary depending on destination)

Please note that delivery times may be affected by factors beyond our control, such as carrier delays, customs clearance, or weather conditions.

Shipping Costs

  • Shipping charges are calculated at checkout based on your order weight, size, and delivery location.
  • Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
  • International customers are responsible for any applicable customs duties, taxes, or import fees.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor the delivery status directly through the carrier’s website.

Delivery Information

  • Orders are shipped to the shipping address provided at checkout. Please ensure your address is accurate and complete.
  • We are not responsible for orders delayed or undelivered due to incorrect or incomplete addresses.
  • If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping costs to resend the package.

Delayed or Lost Shipments

  • While rare, delays or lost shipments may occur. If your order has not arrived within the estimated delivery timeframe, please contact us at support@dixboost.site for assistance.
  • We will work with the carrier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please notify us within 7 days of delivery. We may request photos of the packaging and the damaged product to assist with a replacement or refund.

Contact Us

If you have any questions about shipping or delivery, please feel free to contact us:

Dix Boost
Address: 211 Valleyview Dr, Dayton, OH 45405, USA
Email: support@dixboost.site
Telephone: +1 567 391 6042